Privacy Policy
Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect and use your personal information in certain situations. It also outlines the procedures in place to ensure your data remains confidential. Lastly, it explains your options regarding the collection, use, and disclosure of your personal information. By visiting our website directly or through another platform, you accept the practices outlined in this policy.
Protecting your data is very important to us. Therefore, your name and other personal details are used in accordance with the terms outlined in this privacy policy. We only collect information when necessary or if it is directly relevant to our dealings with you.
We will retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the website without providing personal data. Your identity remains anonymous unless you have an account on our website, which you access with a username and password.
1. Data We Collect
We may collect your information if you want to place an order on our website.
We collect, store, and process your data as needed to complete your purchase, respond to future inquiries, and provide our services. This may include, but is not limited to: your name, gender, date of birth, email address, postal address, shipping address (if different), phone number, payment details, and card information.
The information you provide helps us to:
Process your orders
Deliver the services and information you request
Manage your account
Verify financial transactions
Audit data downloads
Improve our site content and design
Conduct demographic research
Send you information on products/services if you consent
We may contact you via email with information about other products or services if requested. If you do not wish to receive marketing messages, you may opt out at any time.
We may also share your name and delivery address with third parties (e.g., shipping agents) to fulfill your order.
We may store order details but for security reasons cannot directly retrieve them. You can view your order history by logging into your account. You are responsible for keeping your login information secure. We are not responsible for misuse unless caused by our own error.
Other Uses of Personal Information
We may use your information in surveys or marketing research with your consent and for statistical purposes only. Participation is optional, and responses are kept anonymous and separate from your personal email.
We may send you news or offers related to us, our website, or affiliates. If you do not wish to receive such messages, simply click “unsubscribe” in any of our emails. We will stop sending these within seven working days of your request.
We may use anonymized user data (non-identifiable) for analytics or advertising purposes with third parties such as publishers.
Competitions
If you enter a competition, we may use your data to contact you if you win or to announce special offers. Details will be provided with each specific competition.
Third Parties and Links to Other Websites
We may share your data with affiliated companies, agents, or subcontractors to help with order fulfillment, payment processing, customer service, or research. This may include fraud protection and risk management.
In the event of a business sale, our database may be transferred, including your data.
Other than what is stated in this policy, we will not sell or disclose your data to third parties without your consent unless required by law.
We are not responsible for the privacy practices or content of third-party websites or services linked on our site.
2. Cookies
You are not required to accept cookies to browse our site. However, the shopping cart and other functionalities won’t work properly without them.
Cookies are small text files that help recognize your computer and improve your site experience. These may include your IP address and help us remember your identity when returning to the site.
You can disable cookies in your browser settings, but it may limit your use of the site. We ensure our cookies do not store any personal or harmful data.
This site uses Google Analytics, which uses cookies to analyze web traffic. Information from cookies, including your IP address, is transferred to Google's servers in the U.S. Google uses this data to evaluate site usage and create reports. They may share this with third parties only if required by law or for processing on their behalf.
By using this website, you consent to Google using your data as outlined above.
3. Security
We use appropriate security technologies and procedures to prevent unauthorized access, loss, or misuse of your information. Your personal data is stored in a secure server database. We use firewalls and SSL encryption for online card data collection.
While we strive for 100% protection, no system is completely foolproof. Do not send payment details by unencrypted email. Our internal procedures include verifying your identity before sharing sensitive information.
You are responsible for maintaining password confidentiality.
4. Customer Rights
If you are concerned about your data, you have the right to:
Request access to the personal data we hold about you
Request correction of any inaccuracies (free of charge)
Request that we stop using your data for direct marketing